“At Amazon, we have a lot of experience with failure. We have failed many times — some very public, colossal ones, some private. But we are failing and we will continue to fail. Many times we will fail going forward, I’m confident of that.” ~ Paul Misener, vice president for global innovation policy and communications, Amazon.
Quartz: Facebook CEO Mark Zuckerberg “explains his theory to LinkedIn co-founder Reid Hoffman as it pertains to Facebook’s former value statement, Move fast and break things:
“So the value is actually ‘move fast.’ And my whole theory on values is that a lot of organizations have values which don’t mean very much—because they’re just table stakes, things like ‘Be honest.’ Of course you’re going to be honest! That’s not an option—you’re not giving anything up to be honest, that’s an automatic. That shouldn’t be a defining principle of the company, that should be a principle of every company. So ‘move fast’ I think is interesting because you actually have to be willing to give something up to get it. And the question is, what are you willing to give up?”
“I’ve been in retail since I was a kid, and I’m always nervous. Costcos were opening, then Walmarts, then Whole Foods. But at the end of the day, you just have to try and get the freshest corn out there on the sidewalk.” ~ Stew Leonard, Jr. CEO of Stew Leonards, in The New York Times.
“The way I think about advertising is it’s in secular decline and I need to think about products and services much more than I need to think about communication.” ~ Rishad Tobaccowala, chief growth officer for the Publicis Groupe, in The New York Times.
“As much as the infinite choice has done so much, it still hasn’t changed the fact that people want stories and they want to relate to people telling these stories.” – Singer/songwriter Julian Velard, quoted in The Wall Street Journal.
“One has to understand that at the end of the day, e-commerce is also a place where one is buying a product and a brand. In the long term, it’s all about who does it efficiently and what the customer prefers. Even after 20 years of e-commerce in the US, physical is 90% of retail. You can’t get out of physical. You have to use airports, roads, bridges—you can’t have digital or virtual transportation.” – Kishore Biyani, CEO of Future Group, one of India’s largest retailers, quote in Quartz.
“Every ant knows what his job is and gets it done. That’s the way I try to run my company. No micromanagement: Hire independent, motivated people and leave them alone.” – Yvon Chouinard, founder of Patagonia, in The Wall Street Journal.
“The facts are that most of the basketball shoes that we sell never see a basketball court. Most of the running shoes that we sell never see the roads or the trail or the track. They just look really good, and they’re part of the sneaker culture that we really support.” – Dick Johnson, CEO of Foot Locker, reporting that second-quarter sales at existing Foot Locker stores rose 4.7%, via The Wall Street Journal.