Those who are slower to adopt new products or services tend to be more loyal to their choices, reports The Wall Street Journal.
Typically, a late adopter is “a person who buys a product or service after half of a population has done so. Late adopters tend to share certain characteristics: They are skeptical of marketing and tend to point out differences between advertised claims and the actual product. They often value a product’s core attributes, ignoring the bells and whistles intended to upsell the latest model. They may not try something new until weeks, months or even years after the crowd has moved on.”
“It takes a long time to change late adopters, but once they’ve done all that research, and once they are convinced about a product, they are going to stay for a long time,” says Sara Jahanmir of the Nova School of Business and Economics in Lisbon.
Late adopters are also believed to have “important things to tell companies about the role new products should play. Because they tend to be highly critical, late adopters can be useful to companies perfecting their wares … By listening to late adopters of the old version of a product, developers can create a new version that is quicker to be adopted.”
A board game from the 1960s has been updated with “digital” cards using algorithms and big data, reports The New York Times. In the past, Strat-O-Matic, a “baseball simulation game,” was “played using cards for each player based on statistics from the previous season.” In its latest iteration, called Baseball Daily, the cards are “updated daily,” allowing players “to play games in the present,” says Adam Richman, son of the game’s founder, Hal Richman.
“Every year, we try to push forward digitally,” Adam says. “We need to rethink how we are doing everything.” He adds: “This is a natural evolution that will allow more engagement for our fans and expand our purview.” The hope is that Baseball Daily will “scoop up some daily gamers who have been flocking to the fantasy sports sites FanDuel and DraftKings, although Baseball Daily does not involve cash prizes and is structured differently.”
Strat-O-Matic is also developing apps. Traditionalists will, of course, be able to continue play Strat-O-Matic the old-fashioned way, using last year’s data.
While serendipity often involves accidents, it is not accidental, or passive, writes Pagan Kennedy, author of Inventology, in The New York Times. The term itself was coined in 1754 by Horace Walpole, and was based on “a Persian fairy tale about three princes from the Isle of Serendip who possess superpowers of observation.”
In other words, “serendipity … is something people do … That’s why we need to develop a new, interdisciplinary field — call it serendipity studies — that can help us create a taxonomy of discoveries in the chemistry lab, the newsroom, the forest, the classroom, the particle accelerator and the hospital.”