Slow Tickets: Swift ‘Reputation’ for Empty Seats

The Wall Street Journal: “The biggest pop star’s current concert tour isn’t a sellout. And that’s a good thing, according to some in the concert industry. Taylor Swift’s ‘Reputation’ tour, which kicked off last week in Glendale, Ariz., is a test case in squeezing out scalpers and capturing more profits from ticket sales. The strategy … is to use aggressive pricing to limit the ability of scalpers to purchase tickets and later sell them at higher prices. In addition, a program from Ticketmaster is aimed at giving passionate fans earlier access to tickets at discounted prices.”

“One downside to the plan: empty seats at some of the roughly 36 stadiums on Ms. Swift’s 53-date tour. However, even if those seats remain unsold, the ‘Reputation’ tour already has grossed more on its North American leg than Ms. Swift’s previous tour in 2015 … For decades, artists and their teams have claimed ‘sold out’ shows as a badge of honor showing the high demand for their music. The new approach is raising questions in the music industry about whether an end is nearing for the days of instant sellouts.”

“The best seats—some with added VIP perks—cost $800 to $1,500 at face value for a given show, with those immediately behind them at $250 each. Spots in the back of the house go for about $50.”

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