Beer Yourself: Self-Serve Suds

The Wall Street Journal: “When customers make their way to the Williamsburg location of Randolph Beer, a brew-centric bar, they will find an impressive 24 choices on draft, from pale ales to stouts to a seasonal Oktoberfest offering. But if they want to do any drinking at the Brooklyn spot, they will have to work the taps themselves sans bartender. As a sign says, ‘Beer Yourself.’The self-serve aspect is actually a selling point for craft-beer buffs. They say they appreciate not only the sheer novelty of it, but also that they can sample new and unusual brews without having to commit to a full pint.”

“The beer is priced by the ounce, from 50 cents for some of Randolph’s house-made brews to slightly above $3 for extremely hard-to-find varieties. Customers are given a ‘beer ATM card,’ as it has sometimes been described, that records all their pours.” A happy customer comments: “You can try a dozen different beers in a night and only spend $30. It’s amazing.”

Self-serve “can bring down costs—not only in terms of needing fewer bartenders, but also in terms of eliminating waste. In most drinking spots, it is a given that bartenders will ‘overpour, either by accident or because they offer customers the occasional freebie.” Yet, not everybody loves the idea: “At some bars, the interaction between customers and bartender is just as important as the drinking itself.” Jeff Isaacson of Ark Restaurants explains: “When you’re getting your own beer and not talking to anybody, you might as well stay home.”

Facebooktwittergoogle_plusredditpinterestlinkedinmail

Your Thoughts?